Talleeo

Talleeo legal

Community Guidelines

Last updated: 2026-06-24

Talleeo Community Guidelines

A shared table works best when everyone brings respect, care, and good flavour.

1. Be Honest About Who You Are and What You Make

Talleeo is built on trust.

Sellers must:

  • Accurately describe their food, ingredients, and processes
  • Be transparent and responsible for allergens and dietary considerations
  • Only list items they can safely prepare and deliver

    • Buyers must:

  • Collect as per agreed collection booking.
  • Communicate clearly and respectfully with sellers

    • Authenticity keeps the marketplace safe and human.

    2. Keep All Transactions on Talleeo

    To protect buyers, sellers, and the platform, all orders that begin on Talleeo must be completed on Talleeo.

    This means:

  • No off-platform payments
  • No sharing contact details to move orders elsewhere
  • No encouraging buyers to “order direct next time”

    • You’re free to trade anywhere else — just not by diverting Talleeo customers.

    3. Respect the Community

    We’re a marketplace built on kindness and craft.

    Everyone must:

  • Communicate politely
  • Avoid harassment, discrimination, or abusive behaviour
  • Honour agreed delivery times and commitments

    • We treat each other like neighbours, even when we’ve never met.

    4. Food Safety Comes First

    Sellers must follow all relevant UK food safety laws and local council requirements.

    This includes:

  • Safe preparation, storage, and transport
  • Local council registration
  • Clear allergen labelling
  • Maintaining any required registrations or hygiene ratings

    • Buyers should report any safety concerns promptly so we can keep the community protected.

    5. Protect Privacy and Data

    No one may:

  • Harvest or store buyer information for external marketing
  • Share private messages or personal details outside the platform
  • Use Talleeo data for competitive or unauthorised purposes

    • Trust is the heart of the marketplace.

    6. Respect Intellectual Property

    We encourage creativity, not imitation.

    Sellers must not:

  • Copy another seller’s listings, branding, or recipes
  • Misrepresent another maker’s work as their own

    • Originality is part of the Talleeo spirit.

    7. Deliver What You Promise

    Sellers should:

  • Provide realistic collection windows or delivery timescales
  • Package food safely and appropriately
  • Communicate quickly if something changes

    • Buyers should:

  • Be available at the agreed location at the agreed time
  • Notify sellers of issues respectfully

    • Good communication keeps the whole table running smoothly.

    8. Fair Use of Talleeo

    Users must not:

  • Create multiple accounts to bypass restrictions, suspensions, or platform rules.
  • Abuse vouchers, promotions, credits, discounts, referral programmes, or other incentives.
  • Submit false, misleading, or fraudulent refund, compensation, or complaint requests.
  • Misrepresent orders, transactions, identities, products, or business information.
  • Attempt to manipulate marketplace activity, pricing, availability, ratings, or platform systems.
  • Engage in fraud, deception, or any activity intended to gain an unfair advantage over other users.

    • We may investigate suspected misuse and take action where necessary to protect users, Sellers, Buyers, or the integrity of the platform.

    9. Honest Reviews and Feedback

    Reviews and ratings help maintain trust within the Talleeo community.

    Users must not:

  • Post false, misleading, fabricated, or manipulated reviews.
  • Review their own business, products, or listings.
  • Ask others to post reviews that do not reflect genuine experiences.
  • Offer, request, or accept incentives in exchange for reviews or changes to reviews.
  • Use reviews to harass, threaten, intimidate, or unfairly damage another user or business.

    • We may investigate reviews, request supporting information, remove reviews that breach these Guidelines or applicable law, and take appropriate action against accounts that misuse the review system.

    10. Help Us Keep Talleeo Safe

    If you see behaviour that breaks these guidelines, report it to us. We may investigate suspected breaches and take action where reasonably necessary to protect users, the platform, or comply with legal obligations. Such action may include warnings, content removal, listing removal, account suspension, or account termination.

    We’re building something special — and everyone plays a part.

    Contact Us

    If you have any questions regarding this document, please contact:

    contact@talleeo.com

    https://www.talleeo.com