Talleeo legal
Buyer Terms
Terms and policies that apply to buyers using Talleeo.
Definitions
In these Terms:
Account means a registered Talleeo user account.
Application or Site means the Talleeo website, any mobile application and any other digital interface through which Talleeo makes the Platform available.
Buyer means a person who purchases or attempts to purchase goods through the Platform.
Collection means the collection of an Order from the Seller or another agreed collection location.
Confirmation Notice means the confirmation sent by Talleeo confirming that an Order has been accepted by the Seller.
Content means any text, images, reviews, ratings, listings, messages, photographs or other material submitted to or displayed on the Platform.
Items — Any goods, food, drink, produce, products or other offerings listed for sale by a Seller through the Platform.
Order means a request submitted by a Buyer through the Platform to purchase goods from a Seller.
Platform means the Talleeo website, mobile applications and any related services operated by Talleeo.
Seller means a business or individual approved by Talleeo to offer goods for sale through the Platform.
Service means the marketplace service provided by Talleeo, including facilitating listings, orders, payments and related support services.
Talleeo, we, our or us means Talleeo Ltd, a company incorporated in England and Wales (Company No. 17199159) whose registered office is at 82a James Carter Rd, Mildenhall, IP28 7DE, United Kingdom.
User means any person who accesses or uses the Platform, including Buyers and Sellers.
Talleeo Terms Of Service
Please read these Terms carefully before creating a Talleeo account or using our Application. If you have any questions relating to these Terms please email contact@talleeo.com. If you are a consumer, you have certain legal rights when you order Items using our Application. You can find more information about these rights at: [Citizens Advice](https://www.citizensadvice.org.uk/consumer/). Your legal rights are not affected by these Terms, which apply in addition to them and do not replace them.
By setting up your Talleeo account, you confirm that you accept these Terms.
1. Information About Us
Talleeo.com is operated by Talleeo Ltd, a company incorporated and registered in England and Wales, whose registered office is at 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. Our Company registration number is 17199159. You may contact us at contact@talleeo.com.
2. Purpose
Our objective is to link you to the businesses we Partner with (“Sellers") to allow you to purchase Items and collect from agreed locations.
When you place an order through the Application, the contract for the sale of Items is between you and the Seller. Talleeo acts as the Seller’s disclosed commercial agent for the limited purpose of facilitating ordering, processing payment and providing certain customer support services in connection with the order.
3. Your Account
Before you can place orders for Items using our application, you need to open a Talleeo account. When you open an account, you will create a password and may also have to provide credit card details. You must keep any password you create, secret, and prevent others from accessing your email account or mobile phone. If another person uses these methods to access your account, you will be responsible to pay for any Items they order, and we are not responsible for any other losses you suffer, unless the person using your password obtained it because we did not keep it secure. You must use your own, valid email address, and can have only one email address and telephone number per account and only one account per customer.
Talleeo Terms of Use For Website And Applications
1. Reliance on information
We do not intend content available through our Service (including commentary and AI-generated responses) to constitute advice, and users should not rely on it as such. Nothing in this section excludes or limits liability where such exclusion would be unlawful or limits any consumer rights under applicable law.
2. Accessing Our Service or Our Services
Access to our Site and to our Service is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our Site or our Service without notice (see below). You must be aged 18 or older to use our Site and Service. We will not be liable if, for any reason, our Application or our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts our Site or our Service, or our entire Site or Service to users who have registered with us. You are responsible for maintaining the confidentiality of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact contact@talleeo.com straight away to let us know. We can deactivate your account at any time.
3. Acceptable Use
You may use our Service only for lawful purposes. You may not use our Site or our Service in any way that breaches any applicable local, national or international law or regulation or to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards in clause 5 below. You also agree not to access without authority, interfere with, damage or disrupt any part of our Site or our Service or any network or equipment used in the provision of our Service.
4. Competitive and Unauthorised Use
You must not create or use an Account primarily for competitive research, commercial intelligence, benchmarking, copying, reproducing or evaluating the Platform for the purpose of developing, operating or improving a competing product or service.
You must not, except where expressly permitted by applicable law:
* scrape, harvest, systematically record, extract or reuse Platform data or Content;
* use automated tools, bots, scripts or similar technology to access or interact with the Platform;
* copy or reproduce the structure, workflows, design, visual appearance, text, software or non-public functionality of the Platform;
* reverse engineer, decompile, disassemble or attempt to discover source code, underlying ideas, algorithms or technical processes;
* access any non-public part of the Platform without authority; or
* create or use an Account using false, misleading or concealed identity information for any of the above purposes.
Talleeo may suspend or terminate an Account where it reasonably believes the Platform is being used in breach of this section. Talleeo may also seek injunctive relief, damages and recovery of reasonable enforcement costs where legally recoverable.
5. Interactive Features of Our Site
We may from time to time provide certain features which allow you to interact through our Site or our Service such as chat rooms. Generally, we do not moderate any interactive service we provide although we may remove content in contravention of these Terms of Use as set out in section 6. If we do decide to moderate an interactive service, we will make this clear before you use the service and normally provide you with a means of contacting the moderator, should a concern arise.
6. Content Standards
These content standards apply to all material which you contribute to our Service (the "Contributions"), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contributions as well as to its whole. Contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in the UK and in any country from which they are posted. Contributions must not:
7. Suspension And Termination
Failure to comply with section 3 (Acceptable Use) and/or 5 (Content Standards) in these Terms of Use constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions:
The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.
8. Intellectual Property Rights
We are the owner of or the licensee of all intellectual property rights in our Site and our Service, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site (except for items highlighted as marketing material) in any way except for your own personal, non-commercial use.
9. Our Site and Our Service Change Regularly
We aim to update our Site and our Service regularly and may change the content at any time. If the need arises, we may suspend access to our Site and our Service or close them indefinitely. Any of the material on our Site or our Service may be out of date at any given time, and we are under no obligation to update such material.
10. Our Liability
We have taken every care in the preparation of our Site and our Service. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Site or our Service. If we are informed of any inaccuracies on our Site or in our Service, we will attempt to correct this as soon as we reasonably can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Site, our Service, and any website linked to our Site and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
11. Information About You and Your Visits To Our Site And Use Of Our Service
We collect certain data about you because of you using our Service. This is described in more detail in our privacy policy.
12. Uploading Material To Our Site And Our Service
Any content uploaded by users (excluding personal data processed under our Privacy Policy) may be used by Talleeo on a non-exclusive, worldwide, royalty-free basis solely for operating, improving, maintaining and promoting the Service. Personal data will be processed only in accordance with our Privacy Policy and applicable data protection laws.
13. Links From Our Site
Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
14. Jurisdiction And Applicable Law
The English courts will have jurisdiction over any claim arising from, or related to, a visit to our Site or use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
15. Variations
We may change these Terms from time to time. If we make any material changes which affect your rights in relation to our Service, we will notify you.
16. Your Concerns
If you have any concerns about material which appears on our Service, please contact contact@talleeo.com
Contact Us
If you have any questions regarding this document, please contact:
contact@talleeo.com
https://www.talleeo.com
Talleeo Collection Terms of Service
Please read these Terms carefully before placing any Orders on our Application. If you have any questions relating to these Terms please contact contact@talleeo.com before you place an Order. If you are a consumer, you have certain legal rights when you order Items using our Application. You can find more information about these rights at: [Citizens Advice](https://www.citizensadvice.org.uk/consumer/). Your legal rights are not affected by these Terms, which apply in addition to them and do not replace them.
By setting up your Talleeo account, you confirm that you accept these Terms.
These Collection Terms supplement the Talleeo Terms of Service. If there is any inconsistency between the Talleeo Terms of Service and these Collection Terms, these Collection Terms will prevail in relation to Orders, collection and fulfilment services.
1. Purpose
Our objective is to link you to the Sellers we work with (“Sellers") and allow you to order Items for collection and some sellers may offer delivery (our “Service”). Where you order from a Seller, Talleeo acts as an agent on behalf of that Seller to conclude your Order from our Application and to manage your experience throughout the order process. Once you have placed an Order, you will be required to collect your Items directly from the Seller at the location specified in the Application (the “Pick-up Location”). In some cases, the Seller may be owned by or affiliated with us.
2. Your Account
Before you can place Orders using our Application, you need to open a Talleeo account. You will use the same account for both collection and delivery orders. When you open an account you may create a password, or other secure login method, and may also have to provide credit card details. You must keep any password you create, or other secure login method, secret, and prevent others from accessing your email account or mobile phone. If another person uses these methods to access your account, you will be responsible to pay for any Items they order, and we are not responsible for any other losses you suffer, unless the person using your password obtained it because we did not keep it secure.
You may close your account at any time by requesting to do so in your account section of our website or contacting us using the contact details above. We may suspend your access to your account, or close it permanently, if we believe that your account has been used by someone else. We may also close your account if in our opinion you are abusing our Service (for example, by applying for refunds or credit to which we do not consider you are entitled, making repeated unreasonable complaints, mistreating our staff, or any other good reason). If we close your account permanently we will refund any remaining account credit you have validly obtained from our customer service team or Application following any issue with an Order, by applying a credit to your registered credit card, or if that is not possible for any reason, by way of a bank transfer using bank details (provided you have supplied them to us).
3. Service Availability
Our Sellers each decide their own operating hours. That means that the availability of our Service, and the range of Items from which you can order to pick-up, depends on the Seller in your area. If you try to place an Order outside the operating hours or provided collection slots of a Seller, we may provide you with the ability to propose a suitable collection option and/or discuss this with the seller.
4. Orders
When you place an Order through our Application, it needs to be accepted by us or the Seller before it is confirmed. Your Order may be rejected at any time before confirmation, following confirmation orders may also be cancelled at any time. Our Sellers may, for example, reject your Order if they are too busy or the Items you have ordered are temporarily unavailable.
We will send you a notification if your Order has been accepted (the "Confirmation Notice"). The contract for the supply of any Item you have ordered comes into existence when we send the Confirmation Notice. You are responsible for paying for all Items ordered using your account and for complying with these Terms, even if you have ordered the Item for someone else. Some Sellers operate a minimum order value policy. This will be displayed on our Application. All Items are subject to availability.
For food or drinks sold from inventory or made to order, Sellers may use nuts or other allergens in the preparation of certain Items. Sellers will be displaying item by item allergens information on the listing for that item. Where that information is not available or if you have an allergy and have further questions, please contact the Seller prior to ordering. Talleeo cannot guarantee that any of the Items sold by our Sellers are free of allergens. We’re not responsible for the preparation of Items offered by our Sellers, and we can’t guarantee they won’t contain allergens. Our sellers are responsible for displaying if any of the 14 allergens listed below are within each item or the preparation area on the Talleeo site.
The 14 allergens that will be indicated if present in food are:
These minimum requirements for allergens may be subject to change and it is the Sellers responsibility to remain abreast of changes as and when they occur.
It’s your responsibility to make our Sellers aware of any allergies or food intolerances you may have that fall outside of the list shown within this section.
Sellers are responsible for providing accurate allergen information. Customers with allergies should contact the Seller before ordering. Talleeo cannot guarantee that any item is allergen-free.
5. Collection
When you place an Order which is accepted by the Seller, the Seller will tell you the time when your Items are expected to be ready for pick-up (“Target Pick-up Time”). The Target Pick-up Time is not guaranteed by either us or our Sellers. You will be required to collect your Items directly from the Seller at the Pick-up Location. You must arrive at the Seller to collect your Items at or just before the Target Pick-up Time. Our Sellers will hold your Items for you for 30 minutes after the Target Pick-up Time. If you fail to collect your Items within 30 minutes after the Target Pick-up Time, the Seller may dispose of your Items. You will still be charged for the Item in the event you fail to pick-up your Item from the Seller.
Unfortunately, despite our, and our Seller’s, best efforts things do not always go to plan and there may be times when your Items are not ready for pick-up at the Target Pick-up Time. If your order is not ready more than 15 minutes after the Target Pick-up Time, we will work with you to make things right unless you have caused the delay (e.g. because you changed your Pick-up Order after it was confirmed).
6. Your Rights if Something is Wrong With Your Items
You have a legal right to receive goods which comply with their description, which are of satisfactory quality and which comply with any specific requirements you tell us about (and we agree to) before you place your Order. If you believe that the Items you have picked up do not comply with these legal rights, please let us know. We may request a photograph as optional evidence to support showing the problem if it is something that can be seen by inspecting the Items. We will work with the Seller to rectify this issue which may involve a replacement item or provide a refund or account credit in respect of the affected part of the Item, unless we have reasonable cause to believe that the problem was caused after pick-up.
When assessing discretionary account credits or goodwill gestures, we may consider account history and other relevant circumstances. This does not affect any refund or remedy available under applicable consumer law.
7. Age Restricted Products
Age restricted products (including, without limitation, alcohol) can only be sold to persons aged 18 or over. By placing an Order for an age restricted product, you confirm that you are at least 18 years old. Sellers are responsible for carrying out age verification checks in accordance with applicable law and will request valid identification before completing sale of age restricted products. Talleeo may support compliance through platform controls where appropriate. Sellers may refuse to sell any age restricted product to any person unless they can provide valid photo ID proving that they are aged 18 or over. The Sellers may also refuse to sell alcohol to any person who is or appears to be under the influence of either alcohol or drugs. If the sale of any age restricted product is refused, and the Seller confirms to Talleeo that the relevant Item was not provided to you, Talleeo will process a refund for the relevant Item to the card from which you paid for your Order.
8. Cancellation
You may cancel an Order without charge before the Seller accepts it and we issue the Confirmation Notice. After acceptance, cancellation rights depend on the type of Item and applicable law. Nothing in these Terms limits your statutory cancellation or refund rights. We will then refund your payment to the original method of payment unless expressly agreed otherwise. If you ask to cancel an Order after it has been accepted, the Seller may refuse the cancellation where the Item is perishable, made to order, personalised, already prepared, or otherwise exempt from cancellation rights under applicable law. Where cancellation is accepted by the Seller, or where you are legally entitled to cancel, we will arrange an appropriate refund. Nothing in these Terms affects your statutory rights.
Talleeo and the Seller may notify you that an Order has been cancelled at any time. You will not be charged for any Orders cancelled by us or the Seller, and we will reimburse you for any payment already made using the same method you used to pay for your Order. We may at our discretion on review of the circumstances also apply credit to your account to reflect the inconvenience caused.
9. Prices, Payment and Offers
Prices include VAT where applicable. You confirm that you are using our Service for personal, non-commercial use. Prices can change at any time at the discretion of the Sellers. We reserve the right to charge a Service Fee, which may be subject to change, for the provision of our Services. You will be notified of any applicable Service Fee and taxes prior to purchase on the checkout page on our application. No changes will affect existing confirmed Orders, unless there is an obvious pricing mistake. Nor will changes to prices affect any Orders in process and appearing within your basket, provided you complete and place the Order within 15 minutes of creating the basket. If you do not conclude the Order before the 15 minute cut-off, the items will be removed from your basket automatically and the price change will apply if you re-add the relevant items to your basket. If there is an obvious pricing mistake we will notify you as soon as we can and you will have the choice of confirming the Order at the original price or cancelling the Order without charge and with a full refund of any money already paid.
The total price of your Order will be set out on the checkout page on our Application, including the prices of Items and applicable Service Fees and taxes.
We are authorised by our Sellers to accept payment on their behalf and payment of the price of any Items to us will fulfil your obligation to pay the price to the Seller. Payment for all Items can be made through our Application by credit or debit card, or such other payment method made available by Talleeo. Once your Order has been placed, your credit or debit card will be authorised and the total amount marked for payment. Payment is made to the seller via our payment processing partner with Talleeo acting as agent on behalf of the Seller only. Payment may also be made by using vouchers or account credit. Use of these is subject to Talleeo's Voucher and Account Credit Terms.
Sellers sometimes make special offers available through our Application. These are visible when you look at a Seller menu. These offers are at the discretion of the Sellers. Unless the offer terms state a fixed or minimum period for which an offer will be available, it can be withdrawn at any time, unless you have already placed an order based on the offer and we have sent the Confirmation Notice.
Talleeo Voucher and Account Credit Terms
1. Introduction
Talleeo makes available from time to time:
(i) Vouchers (which are promotional credits that may be offered by us or by our Sellers on our Site) and
(ii) Account Credit (which is credit that may be applied to a customer’s account at Talleeo’s discretion).
Vouchers and Account Credits both operate as credits applying to a customer’s Talleeo account, redeemable (subject to conditions, as set out below) against the cost of Items. Vouchers and Account Credits are referred to collectively in these terms (the Credit Terms) as Credits.
These Credit Terms apply to your use of any Credits to pay for Items using the Talleeo Service. These Credit Terms apply together with the Talleeo Terms and Conditions of Service, which continue to apply unless they conflict with these Credit Terms, in which case these Credit Terms have priority. Capitalised words used in these Credit Terms have the same meanings as in our Terms of Service unless they are defined in these Credit Terms.
You can “apply” a voucher to your account by:
1. entering the Voucher code (if any) at the point you place an order; or
2. by adding any reward that we make available to you in the “Your offers and rewards” section of your account page.
Unless otherwise stated, a voucher that has been applied to your account will remain there until it is “redeemed” against an eligible order, or expires (whichever is sooner).
Account Credits are Credits that we apply to your account ourselves. In either case, once any Credit has been applied to your account, the amount of the Credit remains on your account until redeemed as payment for Items, unless it is lost, or, in the case of Vouchers, it expires in accordance with the terms of that Voucher. The reasons why Credits may be lost or Vouchers may expire are set out in these Credit Terms.
2. Terms that apply to Vouchers only
Vouchers offered in a particular country and currency may be subject to geographical restrictions that mean they cannot be used in a different country or currency. Vouchers are usually offered subject to conditions, such as time limits, geographic limits, limits to particular categories of customer (e.g. new customers), or use only with a particular Seller or for a particular menu item. If conditions apply they will be stated when we offer the Voucher.
Some Vouchers are only available to new Talleeo customers ("New Customer Vouchers"). That means that the Voucher is applied (subject to any other applicable conditions) automatically when the Customer registers a new Talleeo account and will be redeemed when the Customer places their first eligible order. Talleeo reserves the right to refuse to apply and/or allow you to redeem a new customer Voucher if you are registering a new account using credit card details, a delivery name, a phone number, an email address and/or an address already on our system.
Use of a Voucher in payment or part-payment may also be subject to specific conditions applicable to that Voucher only, such as a specific minimum order value or that the Voucher may only be redeemed with specific Seller or on specific Items. If the order placed does not comply with the applicable conditions, the Credit may not be redeemed against that order. The payment page on our Site where you confirm your order for Items will show the total order value and the applicable Voucher, if any. If there is a Voucher credit on your account which does not apply to your order, it will not appear on the payment page. At that point you will have the choice of paying in another way or cancelling the order.
Unless we tell you otherwise, all Vouchers must be redeemed within three calendar months of the date they are applied.
Only one Voucher can be redeemed per order. Each Voucher can only be used once per customer. If you have more than one eligible Voucher applied to your account when you place an order, the Vouchers are redeemed in order of expiry date, with the Voucher expiring the earliest redeemed first.
Vouchers cannot be redeemed in conjunction with any other Talleeo offer.
If you cancel an order made using a Voucher, the Voucher credit will not be restored to the account and the Voucher cannot be re-used. If the Voucher was a New Customer Voucher, you will no longer be a new customer and will not be eligible for any subsequent new customer Vouchers.
3. Terms that apply to Vouchers and Account Credit
Item orders are subject to minimum order values, which continue to apply regardless of whether payment or part-payment is by way of a Credit.
Credits cannot be exchanged for cash or any other alternatives and have no monetary value. This does not affect your legal rights.
Any attempt to manipulate our Site and our offers of Credits by use of bulk entry via third parties or syndicates, macros, ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using identities other than their own or any other automated means (including systems which can be programmed to enter), will render the order and the relevant Credit invalid. Talleeo is entitled to take all reasonable steps to protect itself against fraudulent or invalid Credit redemptions, including requiring additional reasonable verification close the accounts of any customers it reasonably believes have carried out any such acts.
Vouchers and Account Credits may not be redeemed on alcohol and certain other restricted items.
4. Use of Talleeo Brand
You may not use any trade mark, logo, service mark, designation, product image or any other trading name or get-up of Talleeo ("Talleeo Brand") without our prior written consent except in the instance of pre-approved marketing materials. We may withdraw such consent at any time by notifying you.
5. Privacy Policy
Talleeo’s Privacy Policy at [https://www.talleeo.com/legal/privacy-policy](https://www.talleeo.com/legal/privacy-policy) explains how we collect or handle personal information.
A person who is not a party to these terms and conditions will acquire no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce or take the benefit of any of these terms.
6. Contact
Contact contact@talleeo.com if there are any concerns relating to these terms.
Contact Us
If you have any questions regarding this document, please contact:
contact@talleeo.com
https://www.talleeo.com
Talleeo User Review and Contribution Terms (UK)
This section (together with the documents referred to in it) tells you the terms (the “User Review and Contribution Terms”) that apply when you:
(a) submit a review (“Review”) relating to any menu items or Sellers on our wwww.talleeo.com website or mobile applications and related services (“Site”); or
(b) upload, post, publish, design or display any other content or material to our Site (“User Contribution”).
Please read these User Review and Contribution Terms before submitting any Review or User Contribution to our Site. If you have any questions relating to these User Review and Contribution Terms please contact contact@talleeo.com before you submit a Review or User Contribution.
1. User Conduct
You are solely responsible for all content and materials in your Reviews and User Contributions, including ensuring that your Reviews or User Contributions comply in full with any applicable laws (including data protection laws) and our Community Guidelines. We have provided below some non-exhaustive examples of the kind of content and/or use that is illegal or prohibited by us. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, removing the offending Review or User Contribution from our Site, suspending or terminating the account of such violators and reporting you to the law enforcement authorities.
Reviews and User Contributions must not:
2. Screening Content
Under no circumstances will we be liable in any way for any Review or User Contribution, including, but not limited to, any that contain errors or omissions, or for any loss or damage of any kind incurred as a result of the use of any Review or User Contribution.
We monitor Reviews and User Contributions to the extent required by applicable law to meet our safeguarding duties and to ensure our Site is used respectfully and in accordance with the law. Talleeo and its designees will have the right (but not the obligation) in our sole discretion to refuse or remove any Review or User Contribution (in whole or part) that is made available on the Site. Without limiting the foregoing, Talleeo and its designees will have the right to remove any content that violates these User Review and Contribution Terms or is deemed by us, in our sole discretion, to be otherwise objectionable. You have a right to bring a claim for breach of contract if your Review or User Contribution is taken down, or access to it is restricted, in breach of these User Review and Contribution Terms.
You agree that you must evaluate, and bear all risks associated with, the use of any Review or User Contribution available on the Site, including any reliance on the accuracy, completeness, or usefulness of such Review or User Contribution.
3. Rights to Reviews and User Contributions
You represent and warrant that you own all right, title and interest in and to all content and materials in your Reviews and User Contributions, including, without limitation, all copyrights and other rights. By uploading a Review or User Contribution you grant Talleeo and our affiliated companies a non-exclusive, worldwide, royalty free, fully paid up, transferable, sub-licensable, perpetual, irrevocable licence to copy, display, upload, perform, distribute, store, modify and otherwise use your Review or User Contribution in connection with the operation of the Site and Talleeo’s promotion, advertising or marketing of the Site and our services, in any form, medium or technology now known or later developed. As between us and you, you retain all right, title and interest in and to your Reviews and User Contributions.
4. Our Use of Reviews and User Contributions
You acknowledge and agree that we may preserve your Reviews and User Contributions if required to do by law or if we reasonably believe that such preservation or disclosure is reasonably necessary to:
(a) comply with legal process, applicable law or government requests;
(b) enforce these User Review and Contribution Terms;
(c) respond to claims that any Review or User Contribution violates the rights of third parties; or
(d) protect the rights, property or personal safety of Talleeo, our Sellers and users and the public.
5. How to Complain about Illegal Content or Misconduct
We respect the law and the rights of others, and we ask our users to do the same. If you believe that any Review or User Contribution is illegal, harmful, or infringes your copyright or other intellectual property rights (“Alleged Illegal Content”), or you believe we are not meeting our legal obligations to manage the risk of harm to individuals, to facilitate reporting of online harms or to protect a user’s freedom of expressions and a user’s legal rights to privacy (“Alleged Misconduct”), you should notify Talleeo by writing to contact@talleeo.com.
You may also raise a complaint in writing to contact@talleeo.com if your Review or User Contribution is taken down by us on the basis that it is illegal, or breaches these terms, or if we have issued you with a warning, suspended or banned you from using our services or the Site, or in any other way restricted your ability to use our services or the Site, as a result of your Review or User Contribution which we consider to be illegal or in breach of these terms (“Take Down Procedures”).
Your notification or complaint must be in writing and contain the following information:
We will review your notification or complaint promptly and advise you of our decision and any action we propose to take as a result of our decision.
6. Termination
We reserve the right to suspend or terminate your account if we determine that the account or your Review or User Contribution violates these User Review and Contribution Terms.
7. Submissions
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about our service or the Site contained in Reviews and User Contributions are non-confidential and we will be entitled to the unrestricted use and dissemination of these submissions for any purpose, commercial or otherwise, without acknowledgement or compensation to you.
Contact Us
If you have any questions regarding this document, please contact:
contact@talleeo.com
https://www.talleeo.com